Meridian Health
Healthcare
16 weeks
Safe, governed AI documentation for clinical teams
A risk-tiered governance model let 1,200 clinicians adopt AI note-taking without a single privacy incident.
41%
Less admin time per shift
1,200
Clinicians onboarded
0
Privacy incidents
The challenge
Clinicians were spending hours each shift on documentation. Leadership wanted to use AI to help, but needed confidence that patient data would stay protected.
Our approach
We designed a governance framework with clear risk tiers, ran a vendor evaluation against those criteria, and launched with a small group of clinical champions.
Risk-tiered policy approved by legal and clinical leads
Vendor shortlist scored on privacy, accuracy, and cost
Champion network across six departments
The outcome
Admin time dropped by 41 percent for participating clinicians, and the program expanded hospital-wide with full support from compliance.
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